✉
All channels in view
Contact points, conversation notes and channel context are documented centrally – your team keeps everything transparent.
NEU The intelligent fan management platform
The AI CRM for Creator, Clubs, Events and Fan-Communities.
FanMind brings contacts, conversations, fan memory, segments, follow-ups, CSV import and the roadmap together in one intelligent platform – turning fans into real relationships and measurable conversions.
AMJS
More than 10,000 creators, clubs and event teams trust FanMind
⌁
Gesamtfans10.248+12,1 % vs. letzter Monat
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Aktive Fans4.892+8,8 % vs. letzter Monat
⌁
Offene Follow-ups13612 fällig heute
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Conversion Rate9,4 %+1,2 % vs. letzter Monat
Fan growth
Total fan development13. Mai 2025
Gesamtfans: 10.248
Aktive Fans: 4.892
Gesamtfans: 10.248
Aktive Fans: 4.892
Total fans Active fans
Interactions by channelInteractions per channel
E-Mail
Formular
Chat-Notiz
CSV-Import
Demo-Daten
Roadmap
0% 20%40%60%80%100%
Messages · Replies · Clicks · Other
🧠
AI understands your fans
Intelligent suggestions, reviewed response drafts and smart insights for better relationships.
♙
Segment & personalize
PreviewCreate precise segments and prepare the right message at the right time.
📣
Prepare campaigns
RoadmapPlan campaign drafts as a preview – without automatic sending and without a full sending feature.
▥
Analytics on the roadmap
RoadmapRoadmap reports show which analyses will follow later; no full analytics suite in the MVP.
⬟
Secure & GDPR-minded
Your data is secure, encrypted and hosted in European data centers.
▣
Start smarter fan relationships today.
No credit card required • Setup in 2 Minuten • Cancel anytime
! TODAY'S PROBLEM
Fan communication is scattered and hard to manage and hard to measure.
Too many channels, too little context and manual processes get in the way of fan closeness, fast replies and sustainable growth.
⌘
Too many channels
Emails, chats, social channels, WhatsApp and forms run in parallel – but nothing is truly centralized.
△Information gets lost and duplicate work appears.
🧠
Too little memory
Important details, preferences and previous interactions disappear. Every contact feels like the first one again.
△Less personal communication, weaker loyalty.
◷
Too little timing
No overview of follow-ups and campaigns. Opportunities are missed, replies arrive late – or not at all.
△Missed opportunities cost revenue and fans.
✓ THE SOLUTION
FanMind connects contacts, fan memory, AI, follow-ups and roadmap in one system.
All information, interactions and workflows come together – for real fan relationships that scale. AI suggestions remain suggestions: a human reviews and approves them.
♙All contactsin one place.
🧠Context & historyfor every interaction.
✦AI suggestions & workflowssupport you.
⌁Measurable resultsand growth.
♙
1. Contacts
All fans and interactions in one place.
Sandra M. 92 · Alex 88 · Mia 85
View all contacts →🧠
2. Fan memory
Keep important details, interests and history clearly organized.
VIP · premium_interessiert · Letzter Kontakt: Heute, 09:42
View details →✦
3. AI replies
AI provides relevant suggestions. You review and approve.
Vorschlag: Early-Bird Zugang und 10 % Rabatt sind noch verfügbar.
Explore AI →▣
4. Follow-ups
Keep next actions, reminders and tasks in view.
VIP-Upgrade Infos · Heute, 10:00 · Feedback abfragen
All follow-ups →📣
5. Campaigns
RoadmapKampagnen als geprüfte Entwürfe vorbereiten – Versand bleibt im MVP inaktiv und manuell abgegrenzt.
Sommer-Event Early Bird · Vorschau · manuelle Freigabe
View roadmap →⌁
6. Analytics
RoadmapRoadmap preview for future reporting and growth signals.
Roadmap reporting · coming soon
Open roadmap →A premium workspace for your entire fan management.
FanMind connects contacts, fan memory, AI suggestions, follow-ups and CSV import in one controlled workspace. Campaigns and analytics are marked as previews in the MVP.
Total fans10.248+12 %
Active4.892+7,8 %
VIP182+1,8 %
Follow-ups today12824 high
AllVIP 182Warm 2.150Buyer 912Inactive 1.876Do not push 60Due today 128
NameStatusProfileTagsScoreLast contactNext follow-upOwner
SMSandra M.BuyerMia Active Clubbuyer · premium92Heute, 09:42Morgen, 10:00ND
AKAlex K.VIPDJ Novavip · event88Yesterday, 18:21Today, 14:00MK
ELElla L.InactiveTeam Arenareactivation4512.05.2025OverdueND
LSLukas S.WarmMia Active Clubfitness · warm76Heute, 07:15Today, 16:00MK
MRMario R.NewMia Active Clubnew · beginner30Yesterday, 11:0318.05.2025SD
NWNina W.WarmDJ Novamusic · merch6810.05.202519.05.2025ND
RGRene G.Do not pushTeam Arenacareful2009.05.2025—SD
TJTara J.BuyerFestival Hubearly bird81Heute, 08:12Friday, 12:00MK
1–8 of 10,248 contacts
Personal fan context
Interactions, tags and notes stay visible before your team replies.
Next best action
Prioritized tasks show which reviewed step has impact now.
AI-assisted segmentation
AI recognizes patterns and suggests segments; your team reviews and uses them intentionally.
Reviewed next steps
Follow-ups and prepared drafts remain transparent and traceable.
Fan-Gedächtnis
Keeps purchase history, interests, notes and contact history per fan.
AI response suggestions
Delivers relevant drafts – a human reviews, edits and approves.
Follow-up queue
Bundles due actions by priority, owner and next step.
Campaigns & analytics
Visible as preview: plan content and review roadmap reporting.
From the first request to the reviewed Follow-up.
FanMind connects contacts, AI and actions in one system – so you build relationships, respond in time and prepare next steps transparently.
1
1. Capture contact
Capture new contacts from forms, email, chat or import and store them centrally.
♙New contact
Avatar SM · Sandra M.
sandra@mania-club.com
+43 660 123 45 67
VIP interested
Quelle: Website-Formular, E-Mail-Postfach, WhatsApp Chat
✓Contact saved
2
2. Build fan memory
Store relevant information, interests and interactions centrally and connect them meaningfully.
🧠Fan-Gedächtnis
Interessen: Sommer-Event, VIP-Angebote
Kaufhistorie: 2 Upsells gekauft
Tonalität: freundlich, wertschätzend
✓Letzter Kontakt: Heute, 09:42
3
3. Receive an AI reply
AI provides response suggestions based on context – your team reviews and approves.
✦AI response suggestionsBETA
Hi Sandra! Der Vorverkauf startet am 18. Mai um 10:00 Uhr.
Als Member erhältst du 10 % Rabatt in den ersten 48 Stunden.
Danke für dein Interesse! Melde dich gerne bei weiteren Fragen.
✓Human approval required
4
4. Plan follow-up
The right message at the right time – prepared, prioritized and manually controlled.
☑Plan follow-up
Nächster Schritt: VIP-Infos + Friend-Ticket
Manuelle Erinnerung: Heute, 10:00
Kanäle notieren: E-Mail aktiv, weitere Kanäle Roadmap
Priorität: Hoch
✓Owner: Nina D.
5
5. Prepare campaign
Prepare segmented campaigns as roadmap previews, review them and keep them without active sending.
📣Summer event early birdPlanned
Zielgruppe: 1.260
Roadmap: Segment- und Kampagnenplanung
Versand: inaktiv / manuell abgegrenzt
Kanäle: E-Mail-Kontext im MVP, weitere Kanäle Roadmap
✓Status: preview reviewed
6
6. Frame analytics
Frame roadmap reporting and growth signals transparently without promising a full suite.
⌁Performance overview
Roadmap reporting: planned
Growth signals: preview
Reply rate: demo signal
✓Insights prepared for later optimization
★One system for relationships, actions and results.
Stronger relationships
More context. More relevance. More trust.
Less effort
Prepare routines and focus on what matters.
Higher conversion
The right message at the right time.
Full control
Transparent data, smart rules and maximum safety.
Sandra M. use case
Interest becomes Conversion.
FanMind turns a simple fan question into the right next step – context-based, personal and measurably effective.
1
Sandra asks about the summer event
SMSandra M.09:21
Hi team! When does presale start for the summer event?
Hi Sandra! Presale starts on May 18 at 10:00. 🙂
▱ Channel: chat◷ Today, 09:21
Sandra shows interest in the summer event. The message lands in the central inbox.
2
FanMind recognizes the context
SMSandra M.Mia Active Club
StatusBuyer
InterestVIP interested
Fan Score92
History48 interactions
Last contactToday, 09:21
Positive signalshigh interest
FanMind combines profile, history and behavior into a clear picture – in seconds.
3
AI suggests the right response
✧AI response suggestionBeta
Yes, as a member you get early-bird access and a 10% discount. If you like, I can prepare all launch details for you.
Reasonshohes Kaufinteresseearly-bird relevantmember & VIP potential
Our AI drafts the best response – personal, relevant and tailored to Sandra.
4
Next best action suggested
Send VIP info + friend ticketRecommended
- hohes Kaufinteresse
- positive history
- early-bird relevant
- high conversion chance
Plan follow-upSend reminder Tomorrow, 09:00Review segment assignment Tomorrow, 12:00
FanMind recommends the best action and plans a follow-up – for manual approval.
5
Result: more conversion, better timing, more impact
Conversion9,4 %↑ +1.2% vs. previous period
Open rate38 %↑ +4,2 %
Reply rate34,8 %↑ +2,1 %
Sandra kauft ihr Ticket. Der richtige Zeitpunkt, die richtige Aktion – messbar mehr Erfolg.
🧠
Use memory, AI and follow-ups to reach the right next step.
FanMind thinks with you. For real connections and measurable results.
Jede Antwort nutzt Sandras Kontext und Fan-Gedächtnis.
Passende Vorschläge entstehen aus Sandras Verlauf und aktuellem Bedarf.
Next contacts are planned, prioritized and manually approved.
⌬ INTEGRATIONS
Connect your most important channels.
FanMind brings email, forms and roadmap channels into a clear workflow. Context is prepared, reviewed and stays under your control.
✉
Bundle requests centrally.
In the MVP☏
Chats as roadmap context.
Roadmap◖
Discord
Structure community signals.
Roadmapf
Classify messages later.
Roadmap𝕏
X
DMs as a roadmap source.
Roadmap♪
TikTok
Map comments later.
Roadmap◎
Bundle DMs and stories.
Roadmap▤
Web forms
Capture forms cleanly.
ReadyDATA SOURCES
✉E-Mail◖DiscordRoadmap☏WhatsAppRoadmap♪TikTokRoadmap◎InstagramRoadmap𝕏XRoadmapfFacebookRoadmap▤Web forms
🧠
FanMindCollects • Organizes • PreparesACTIONS & OUTCOMES♙ ☑ 📣 ⌁
Segments
PreviewGroup fans meaningfully.
·Follow-ups
Prepare follow-up actions.
✓Kampagnen
RoadmapPlan reviewed drafts.
·Analytics
RoadmapFrame roadmap signals.
·Connected faster
Bundle channels centrally.
Less manual work
Prepare routines efficiently.
Central data basis
Bring context together cleanly.
Secure & reliable
Traceable for EU teams.
✓ No credit card required✓ MVP clearly labeled✓ No automatic sending
♢ ROADMAP & NEXT STEPS
FanMind Roadmap
What is available today – and what comes next.
Phase 1
MVP core
● Available
- Login & registration
- Dashboard & contacts
- Fan-Gedächtnis
- AI response suggestions
- Follow-ups
Phase 2
Contact import
✣ In progress
- CSV-Import
- Field mapping
- Contact mapping
- Import validation
Phase 3
Segments & campaigns
◷ Coming soon
- Segments
- Kampagnen
- Templates
- A/B-Tests
Phase 4
Analytics & Team
◷ Coming soon
- Analytics
- Team & roles
- Performance overview
- Workspaces
Phase 5
Integrations
◷ Coming soon
- TikTok
- X & Discord
Humans review before sending
Quality and trust come first.
No automatic messages
No bots. No mass mails. No spam.
Roadmap is continuously expanded
Your wishes and feedback flow in.
▯ RESPONSIVE EXPERIENCE
Desktop, tablet and mobile – clear everywhere.
FanMind is designed for every screen size: full overview on desktop, fast actions on the go and consistent fan data for your team.
Ready for mobile work
Contacts, follow-ups and insights remain easy to access on the go.
Fast response on the go
Priorities, reminders and next steps help you avoid missing opportunities.
Consistent fan data on every device
One shared context for you and your team – from big screens to smartphones.
🧠
FanMind on every screen.
Full power, no matter what device you use.
✓ MVP clearly labeled✓ No credit card required✓ No automatic sending✓ Manual approval
For agencies, creator teams & communities
Choose the right FanMind package for your start.
FanMind is an AI-assisted response and memory assistant for teams. This MVP focuses on contacts, AI response suggestions, memory, follow-ups and CSV import.
For starters
🚀
Pilot / Setup
AktivFür Teams, die FanMind 1 Monat testen möchten.
990 € einmalig · 1 Monat testen · keine BindungPilot- und Setup-Zugang
- Geführter Setup- & Demo-Start
- Ziel: reinschnuppern, testen und echten Workspace erleben
- 1 Monat Test-/Setup-Zugang
- Keine automatische Verlängerung
- KI-Antwortvorschläge testen
- Memory & Follow-ups erleben
- Endet, wenn du danach nicht weitermachst
♙
Starter
AktivFür kleine Teams mit einem ersten echten Workspace.
990 € Einrichtung + 299 €/Monat · monatlich kündbarFür laufende Nutzung
- 990 € einmalige Einrichtungsgebühr
- 299 € pro Monat
- Kontakte & CSV-Import
- AI response suggestions
- Fan-Gedächtnis / Memory
- Follow-ups & Aufgaben
- Monatlich kündbar
Coming Soon
▥
Growth
PreviewVorschau für wachsende Teams mit mehreren Profilen und mehr Struktur.
Coming SoonRoadmap / Vorschau
- Vorschau: mehrere Profile
- Roadmap: mehr Struktur für Teams
- Vorschau: erweiterte Follow-ups
- Roadmap: Basis-Segmente
- Noch nicht produktiv buchbar
- Keine aktiven Features versprochen
♧
Agency
RoadmapRoadmap-Vorschau für Agenturen mit mehreren Kunden und Team-Workflow.
Coming SoonRoadmap / Vorschau
- Vorschau: mehrere Profile / Kunden
- Roadmap: Team-Workspace
- Vorschau: größere Kontaktmengen
- Roadmap: Workflow-Steuerung
- Noch nicht produktiv buchbar
- Analytics, Rollen & Integrationen als Roadmap / In Kürze
Humans review & send themselves
You stay in control – FanMind supports you.
Safety boundary: no automatic sending
FanMind does not send automatically. You decide when and how.
Pilot-Gebühr wird angerechnet
Wenn du nach dem Pilot weitermachst, wird die bereits bezahlte Setup-Gebühr angerechnet. Du zahlst dann im Starter nur 299 €/Monat.
Designed with GDPR in mind
Privacy is central – privacy by design.
Roadmap clearly labeled
Planned features are labeled transparently.
Safe AI usage
Prompts and data are processed responsibly.
Build stronger fan relationships – with less chaos and better replies.
FanMind brings contacts, AI, memory and follow-ups together in one place.
🛡 PRIVACY & CONTROL
AI support with control.
FanMind supports your team with AI while you stay in control of sending, permissions and compliance at all times.
🧠FanMind
▣ Secure data👥 Roles & rights▤ Audit-Log⚠ Rules & controls☁ EU focus☑ Approval & consent🛡
DSGVO-orientierte Einwilligungen
Einwilligungen und Opt-outs sollen transparent dokumentiert und für dein Team nachvollziehbar bleiben.
GeplantRechtssicher gedacht
👥
Roles & rights
Team-Zugriffe werden bewusst geplant – mit klaren Zuständigkeiten statt ungeprüfter Vollzugriffe.
RoadmapRoadmap: Team-Rechte
▤
Audit-Log
Änderungen, Freigaben und sensible Aktionen sind als nachvollziehbare Protokollierung vorgesehen.
RoadmapRoadmap: Protokolle
⚠
Do-not-push-Regeln
Präferenzen und Sperrlisten werden respektiert – für vertrauensvolle, bewusste Kommunikation.
GeplantAutomatisch geschützt gedacht
☑
Manuelle Freigabe vor Versand
KI-Vorschläge bleiben Vorschläge. Dein Team prüft bewusst, bevor etwas an Fans geht.
GeplantKontrolle vor Versand
✦
EU-Datenfokus
Datenschutz, Transparenz und europäische Anforderungen werden als Produktprinzip mitgedacht.
GeplantSicherheitsfokus EU
🛡
Smart AI. Full control. Secure data.
FanMind combines AI support with clear rules, transparency and privacy – for sustainable fan management.
Keine automatischen Nachrichten ohne Freigabe
Jede KI-Antwort bleibt ein geprüfter Entwurf.
Transparente Nachvollziehbarkeit
Wichtige Schritte werden klar sichtbar eingeordnet.
Sichere Workflows für Teams
Klare Prozesse, definierte Regeln und bewusste Zuständigkeiten.
🔒 View privacyBook demo →
🛡 Trust starts with safety. FanMind provides clear AI support with deliberate control.
? FAQ
Frequently asked questions about FanMind
Answers to the most common questions from creators, clubs, agencies and brands – clear, honest and to the point.
▣
Alles an einem Ort
E-Mails, Formulare und Gesprächsnotizen werden zentral gebündelt.
Weniger Chaos, mehr Überblick🧠
KI, die versteht
FanMind bereitet passende Vorschläge vor – dein Team prüft und entscheidet.
Intelligent & kontextbasiert🛡
Sicher & DSGVO-orientiert
Datenschutz, Transparenz und bewusste Freigaben stehen im Fokus.
Vertrauen & Transparenz▥
Messbar mehr Wirkung
Kontakte, Follow-ups und Roadmap-Signale helfen dir, Wirkung besser einzuordnen.
Mehr Impact, weniger Aufwand👥
For creators, clubs, agencies and brands.
Answers for teams with growing communities.
1Who is FanMind for?
FanMind is for creators, clubs, agencies and brands that want to manage and structure fan communication professionally – from the first pilot to a growing team.
2Can FanMind connect email, WhatsApp and chat?
Email, contacts, CSV import and central conversation notes are the MVP focus. Additional channels such as WhatsApp, social DMs and community chats are transparently marked as roadmap items.
3Does the AI send messages automatically?
No. FanMind prepares AI suggestions, but your team reviews content deliberately and approves communication itself. There is no unchecked automatic sending.
4Is my data protected in a GDPR-minded way?
FanMind is designed with privacy focus, clear approvals and EU-oriented product principles. Sensitive workflows are kept deliberately transparent.
5Can I manage multiple profiles or clients?
Multiple profiles and clients are mainly planned for growth and agency workflows. In the pilot, we define together which structure makes sense for your team.
6Can I import existing contacts?
Yes, contact import via CSV is part of the product focus. Field mapping, validation and larger import workflows will be expanded step by step.
7Is there access or a demo?
Yes. You can request a demo or access so we can assess FanMind with your specific use case and fan processes.
🎧
Questions?
Our team is here for you – personal, fast and reliable.
Kontakt aufnehmen
Schreib uns eine Nachricht oder buche ein persönliches Gespräch.
Jetzt schreiben →Demo anfragen
Erlebe FanMind live und sieh, wie es für dich funktioniert.
Demo anfragen →Antwort in unter 24 Stunden
Wir antworten schnell – persönlich und auf den Punkt.
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